Privacy Policy

Last updated: November 25, 2025

1. Introduction

CiteSort.AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our AI-powered systematic review platform.

We are committed to complying with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and strictly adhere to SOC2 Type II standards for data security.

2. Information We Collect

2.1 Personal Data

We collect information that you provide directly to us, such as when you create an account, update your profile, or contact support. This includes:

  • Name and contact information (email address).
  • Account credentials (encrypted passwords).
  • Payment information (processed securely via Stripe).
  • Institutional affiliation (optional).

2.2 Research Data

We process the bibliographic data and abstracts you upload for screening. We do not claim ownership of your research data. Your uploaded references and screening decisions remain your intellectual property.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services.
  • Process your transactions and manage your account.
  • Send you technical notices, updates, and support messages.
  • Detect and prevent fraud and abuse.

AI Training Policy

We DO NOT use your private research data or uploaded manuscripts to train our public AI models. Your data is isolated and used solely to provide the screening service for your specific project.

4. Data Security

We implement enterprise-grade security measures including:

  • Encryption in transit (TLS 1.3) and at rest (AES-256).
  • Regular security audits and penetration testing.
  • Role-based access controls (RBAC).
  • Daily encrypted backups.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

privacy@citesort.ai